Terms and conditions

Purchase policy
Payment method & billing
Order Acceptance
Order Returns
Shipping and handling international
Pricing or Typographical Errors
Additional Terms
Privacy Statement
Contact us
General Information 1 – XII


Purchase Policy

This Purchase Policy is part of our Terms of Service, and any capitalized terms used but not defined in this Purchase Policy will have the same meaning as in our Terms of Service.  You may purchase merchandise such as books and CDs and Gift Vouchers. on this site (“Products”).  Unless otherwise expressly provided on the Site, if you would like to purchase any Products offered on the Site, your purchase will be governed by the terms of this Purchase Policy.

Payment methods and Billing.

If you wish to purchase Products at the Site, you must provide valid credit card information on the Site’s order form.  We currently accept the following credit cards: VISA, MASTERCARD, and Eftpos.  By submitting such credit card information, you give Pam Bradbury & Associates permission to charge your purchases to the card that you designate on the order form.  We reserve the right to cancel any order, any time and for any reason.  If your credit card has already been charged and your order is cancelled, you shall receive a credit to your card account in the amount of the charge.  We will not be responsible (i) for any charges that your card issuer may apply to you as a result of our processing your order, (ii) if your card issuer refuses or fails to authorize payment by you, or (iii) for any delays or non-delivery of Products that may arise due to any validation checks that may be carried out regarding your payment or identification. If you are under 18 years of age, you may only order Products on the Site with a parent or guardian.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy, and your order is shipped.

Some situations that may result in your order being cancelled include limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; or problems identified by our credit and fraud avoidance group. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.  If your order is canceled after your credit card has been charged, we will issue a credit to your card in the amount of the charge.

Order Returns

You may return any Product purchased from the Site for any reason within thirty (30) days of purchase.  You will receive a full refund for unopened items in the original form of payment.  To expedite your request, please include the following information with your return: (1) the reason you wish to return your purchase, (2) your order number which can be found on the Product invoice, and (3) the date you purchased the Product.  You may mail the Product and receipt to: Pam Bradbury & Associates , P.O. Box 398 Mona Vale NSW 1660 .  Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the Product, you are responsible for the cost of return shipping, and we must physically receive the return within the thirty (30) day period.  Pam Bradbury & Associates reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

Shipping and Handling; International Orders

The prices displayed on this Site are quoted in Australian dollars.  You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order.

If you place an order for shipment to an international address, you will be responsible for paying any VAT and other taxes, tariffs, import or export duties, and other similar fees imposed on such orders. These taxes, duties and fees, if assessed, are the sole responsibility of the package recipient, who will be billed for them by the local Customs office.  International shipment rates vary based on total package weight and final destination.  Pricing on the Site does not include duties, insurance costs, tariffs, or value-added taxes.

With respect to shipments of Products to consumers, wherever they may reside, title to Products and risk of loss shall pass to the buyer upon delivery of the Products to the common carrier.  You are solely responsible for providing us with accurate shipping information, and in the event that any Product is returned to us as a result of your failure to do so, you shall be responsible for any additional shipping fees or other charges that may be applied. Information regarding the flat rates for delivery schedules in the Australia and internationally will be clearly posted on the Site.

Pricing or Typographical Errors

We work hard to provide accurate product and pricing information. However, pricing or typographical errors may occur. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Pam Bradbury & Associates shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.

Additional Terms

Additional terms relating to certain Products or Services (such as prices, methods of payment, our policies with respect to returns, refunds, and cancellations and/or exchanges) may be posted on the Site on the pages describing the Products.

Privacy Statement

We respect your privacy!
Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!

Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or e-mail us.

Your Consent 

By browsing and using this website, you are agreeing to comply with and be bound by the terms and conditions of use, which together with our Privacy Policy govern Pam Bradbury & Associates relationship with you in association with this website.

 The term "Pam Bradbury & Associates or "us" or "we" refer to the owner of the website whose registered business name is "Pam Bradbury & Associates ", ABN: 49 209 171 400, address PO Box 398 Mona Vale NSW 1660 The term "you" refers to the user or viewer of our website.


For all cancellations or change of appointment 24 hours noticed is required. Please state your name, precise current appointment time and date and the preferences for the new time and date. Contact Pam Bradbury by email

Contact Us

Pam Bradbury & Associates ABN 49 209 171 400
Via Mail: Pam Bradbury & Associates P.O. Box 398. Mona Vale NSW 1660.
Office Address: 133 Alexander St. Crows Nest. NSW
Email: pam@pambradbury.com.au

This website is the only official on-line source of information regarding Pam Bradbury her events and bookings schedule. Pam and her office make absolutely no representations or endorsements of any web-sites containing information about her work. 

I. General Information

This website, and the various content, features and services offered on this website (collectively, the "Site"), is owned and/or operated by Pambradbury.com. ("Pam Bradbury" "we," "us," "our" or similar pronoun). Pam Bradbury is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. Pam Bradbury has established this privacy policy ("Privacy Policy") to let you know what information we may collect from you on the Site and how we may use and share that information. Please take a moment to review the terms of our Privacy Policy. By using the Site, you agree to accept the terms of our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site. Except as expressly provided herein, this Privacy Policy applies only to information that we collect on the Site and does not apply to information which we may collect by other means

II. Personal Information; Changes to Personal Information

Personal Information means any information that may be used to identify an individual, including, but not limited to, first and last name, nickname, home or other physical address, telephone number, e-mail address, birth date and birth time, birth location including city, state, and country, credit card information, billing address, items you purchase on the Site and your browsing and buying patterns (to the extent associated with other Personal Information).

In general, you can visit the Site without telling us who you are or revealing any Personal Information about yourself. However, in order to subscribe to a mailing list, we require you to provide Personal Information. Moreover, other features or services may require you to provide Personal Information. For example, we may collect certain Personal Information, if you choose to participate in special offers, surveys, sweepstakes or other promotions, create an account, or send questions or comments to us via e-mail. Of course, should you purchase any products on the Site, we will collect Personal Information from you, which we will use to fulfill your order and for other purposes consistent with this Privacy Policy.

We may also collect certain demographic information (such as gender or age) and information about your interests and preferences ("preferences information"). In many cases, such demographic and preferences information is optional. In other cases, such as online surveys, we collect this information on an anonymous basis. However, if we link any demographic or preferences information to any Personal Information, then such demographic and preferences information will be treated as Personal Information under this Privacy Policy.

For some features of the Site, you may be able to submit information about other people. For example, if you wish to invite a friend to join the Site, you will submit your friend's name and e-mail address, or if you make a purchase for another person on the Site and want it shipped directly to that person, you may submit the recipient's name, address and certain other contact information. You represent and warrant that before you submit any other person’s Personal Information that you have received their written consent to do so. Pam Bradbury will use and store any such information that we collect from you about another person to carry out your request and for our own internal marketing purposes.

III. Aggregate Information

From time to time, Pam Bradbury may collect general, non-personal, statistical information about the use of the Site, such as how many visitors visit a specific page on the Site, how long they stay on that page and which hyperlinks, if any, they "click" on. We collect this information through the use of "cookies" and other tracking technologies, which are discussed in greater detail below. We collect this information in order to determine which areas of the Site are most popular and to enhance the Site for visitors. We may group this information into aggregate visitor data in order to describe the use of the Site to our existing or potential business partners, sponsors, advertisers or other third parties, or in response to a government request. Pam Bradbury may also group demographic and preferences information and responses to surveys that we collect from visitors into aggregate data for the same purposes. However, please be assured that this aggregate data will in no way personally identify you or any other visitors to the Site .

IV. Cookies and Other Tracking Technologies

Some of our web pages utilize "cookies" and other tracking technologies. A cookie is a small text file that a website transfers to an individual's hard drive for record-keeping purposes. For example, we may use cookies to collect information about website activity and to maintain your shopping experience in our online store. We never save credit card information in cookies. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, please be aware that some features of the Site may not function properly or may be slower if you refuse cookies. Moreover, your ability to complete a purchase may be compromised without enabling cookies in your Internet browser.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our Site is accessed. An IP address is a number that is automatically assigned to your computer whenever you are surfing the web. Web servers, the computers that "serve up" webpages, automatically identify your computer by its IP address. We may link the information we record using tracking technologies to Personal Information we collect at the Site for our own internal marketing and advertising efforts. However, we do not share this Personal Information with third parties. In addition, we reserve the right to use IP addresses and other tracking technologies to identify a visitor when we feel it is necessary to enforce compliance with the Site's policies, to protect the Site, our customers or others, or when we believe in good faith that the law requires it. 

V. How We Use and Share Personal Information

With respect to the Personal Information we collect, we may retain and use that information for several purposes. For example, we may use your Personal Information in order to process and fulfill any purchases you make on the Site (including any customary follow-up or confirmation communications regarding such purchases), or establish an account for you, respond to your questions or send e-mails to our mailing list subscribers. We may also use Personal Information to ensure compliance with our policies and applicable law. In addition, we may send you periodic communications by e-mail or regular mail, such as news updates, special promotional offers or information on our products or services which may be of interest to you. If you later wish to opt-out of receiving such promotional communications from us at any time, simply follow the instructions to unsubscribe.. Notwithstanding the foregoing, we reserve the right to send you certain non-promotional communications relating to the Site, such as service announcements, e-mail related to purchases you have made, or similar administrative or transactional messages, without offering you the opportunity to opt-out of receiving them.

With Whom We May Share Your Information

We may share and disclose your Personal Information to third parties as set forth in this Privacy Policy. We may sometimes use other businesses to perform certain services for us, such as maintaining the Site and our mailing lists, processing orders and delivering products, sending postal mail and providing marketing assistance and data analysis. We may provide Personal Information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties. Pam Bradbury will take reasonable steps to ensure that these third party service providers are obligated to protect Personal Information on Pam Bradbury’s behalf.

As Pam Bradbury & Associate develops, we may buy other businesses or their assets or sell our business assets. Customer information is generally one of the business assets involved in such transactions. Thus, in the event that Pam Bradbury & Associate all of its assets are acquired, customer information would be one of the transferred assets.

Pam Bradbury & Associates fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities, and may in its sole discretion disclose Personal Information or other information to satisfy any law, regulation, subpoena, or government request, or in connection with litigation. Pam Bradbury & Associates reserves the right to release Personal Information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Use Agreement, even without a subpoena, warrant or court order, if we believe in our sole discretion that such disclosure is necessary or appropriate to operate the Site, or to protect the rights or property of Pam Bradbury & Associates its affiliates, or any of their officers, directors, or employees, agents, third party content providers, suppliers, sponsors, or licensors. Pam Bradbury & Associates also reserves the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful.

VI. Privacy Preferences/Opt-Out

If you do not want to receive promotional e-mails from Pam Bradbury, when you receive an e-mail from Pam Bradbury it will contain a link that allows you to stop the delivery of e-mail messages from us. If you decide to use this opt-out link, you will no longer receive special offers, new product introductions and newsletters from Pam Bradbury however, you will continue to receive non-promotional e-mails from us, such as order confirmations.

VII. Security

Pam Bradbury & Associates intends to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure. When you transmit Personal Information from your PC to our servers, your information is protected by both a "firewall" (a combination of computer hardware and software that helps keep unauthorized visitors from accessing information within our computer network) and industry standard SSL (secure socket layer) encryption. However, in order to take advantage, your browser must support encryption protection (found in Internet Explorer release 3.0 and above). Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your Personal Information.
If you create an account on the Site, you may be asked to choose a password for your account, in which case your online account information shall be protected by your password. We recommend that you do not disclose your password to any other person. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account.

With respect to general credit card security online, you can take the steps below to increase the security of your credit card information:

  1. Limit your online shopping to Internet merchants, such as Pam Bradbury, offering websites equipped with Secure Sockets Layer (SSL) technology. SSL assists in preventing unauthorized interception of your sensitive data.
  2. Use a browser, such as Netscape Navigator or Internet Explorer, that supports SSL. These browsers show a symbol in the status bar, such as a key or lock, when you are on a site that uses SSL.

Credit card information collected by Pam Bradbury is encrypted through SSL before it is transmitted over the Internet

VIII. Children's Privacy

This Site is not intended for use by children under the age of 13 and Pam Bradbury does not knowingly collect or use any Personal Information from such children. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our database

IX. Changes to Privacy Policy

The terms of this Privacy Policy may change from time to time. We will notify you of any material changes to this Privacy Policy by posting a notice on the homepage of the Site for a reasonable period of time after such changes are made that this Privacy Policy has been updated, and by changing the "Last Updated" date at the top of this Privacy Policy. We encourage you to check this page periodically for any changes. Your continued use of the Site following the posting of changes to these terms will mean you accept those changes. If you have questions about this Privacy Policy, or believe that Pam Bradbury has acted inconsistently with this Privacy Policy, please Contact Us

X. Third Party Websites

Please note that you may have cookies placed on your computer by third party websites that refer you to the Site. Although we do not share your Personal Information with these third party websites, they may be able to link certain non-personally identifiable information we transfer to them with Personal Information they previously collected from you. Please review the privacy policies of each website you visit to better understand their privacy practices. In addition, Pam Bradbury would like to inform you that anytime you click on links (including advertising banners), which take you to third party websites, you will be subject to the third parties' privacy policies.

While we support the protection of our customer's privacy on the Internet, Pam Bradbury expressly disclaims any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of Personal Information by third parties.

XI. Third Party Ad Servers

As of the effective date of this Privacy Policy, we do not have relationships at the Site with third party ad server networks. However, we may at some point engage third party ad server networks to serve advertisements within or in connection with the Site. Because your web browser must request these advertising banners from the ad networks' servers, these companies can send their own cookies to your cookie file, just as if you had requested a web page from the Site. Please note that if an advertiser on a third party ad server network asks us to show an advertisement to a certain audience (for example, women ages 18-34) or audience segment (for example, women ages 18-34 who have viewed psychic websites) and you respond to that ad, the advertiser or ad-server may conclude that you fit the description of the audience they are trying to reach. However, we would only authorize third party ad servers to employ anonymous cookies for ad delivery and anonymous targeting. We would not knowingly permit a third party ad server to collect Personal Information about you. If you want to prevent a third party ad server and/or third party service provider from sending and reading cookies on your computer, you must visit each third party ad server network's website individually and opt out (if they offer this capability).

XII. Miscellaneous

This Privacy Policy and the privacy practices of Pam Bradbury will be subject exclusively to the laws of the Australian .Authorites Pam Bradbury & Associates makes no representation that this Privacy Policy and our practices comply with the laws of any other country or jurisdiction. Visitors who use the Site and reside outside Australia do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. If you reside outside of the Australia by using our Site, you consent to the transfer, processing and use of your information outside of your country, to jurisdictions which may not have the same level of data privacy and security safeguards and laws as exist in your country

Contact Us

Via Mail: Pam Bradbury & Associates P.O. Box 398. Mona Vale NSW 1660.
Office Address: 133 Alexander St. Crows Nest NSW
Email: pam@pambradbury.com.au
Pam Bradbury & Associates ABN 49 209 171 400
©2014 Pam Bradbury & Associates. All rights reserved.